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Vista’s Detractors Need More Understanding

I saw this old article in Businessweek.com and just had to blog about. One thing that gets me is when people write something and don’t know a thing about what they are talking about. Catherine Holahan is one of those people. The quote below has to do with different methods of energy saving in Vista, not as Ms. Holahan improperly states as ways to shutdown Vista.

How many ways should you be able to shut off a laptop? How about nine? Microsoft’s long-awaited Vista operating system, launched for business customers on Nov. 30, includes that many options, according to programmers familiar with the software. That’s two shortcut icons and a shut-down menu with a full seven options. …..[snip]

[snip]….Critics say that Vista, for all its capabilities, could end up being too complex for the average consumer. After all, how many features do you need for the computer equivalent of a light switch? “I’m sure there’s a whole team of [user interface] designers, programmers, and testers who worked very hard on the OFF button in Windows Vista,” writes Joel Spolsky, a New York software developer, on his blog, “but seriously, is this the best you could come up with?” ….[snip]

[snip]….Microsoft executives were not available to comment for this story. However, its supporters point out that each menu option switch user, log off, lock, restart, sleep, hibernate, and shut down does do something slightly different. “Restart,” for example, shuts off and then immediately reboots the computer. “Sleep,” on the other hand, puts the computer in a lower power state, saving battery juice while enabling the user to quickly resume activity. That’s different from “hibernate,” which saves work before, essentially, shutting down.

Source: Vista’s Many Turnoffs

Actually, all of these methods are in Windows XP, not anything new in Vista except that they are all on the start menu, but this seems to slip by Ms. Holahan during the course of her article. She even cites a “New York software developer” who didn’t even know this. Guess that goes to show being a software developer does not make you and expert on the OS.

Just to clarify hibernation and sleep mode, here is a definition of Hibernate for Windows from Wikipedia:

Hibernate (also known ambiguously as sleep mode) is a feature seen in many operating systems where the contents of RAM is written to non-volatile storage, such as the hard disk (as either a file or on a separate partition) before powering off the system. Later the system can be restored to the state it was in when hibernating, so that programs can continue executing as if nothing happened. Hibernating and restoring from hibernate is also generally faster than a hard reboot and, if necessary, can be done without user interaction (unlike shutting down, which often requires the user to specify if open documents should be saved).

Here is the quick definition of sleep mode for Vista from Microsoft.com:

Sleep Mode: This mode turns off most hardware on the mobile PC but maintains the RAM state. The user can quickly resume from standby with the same desktop configuration. (without the power to the computer being actually turned off)

To set the facts correct, there are 2 ways to completely shut down your computer:

  1. Choose Shutdown from the start menu or another place the Shutdown shortcut is located.
  2. Hold the Power button until the power goes off. (not the recommended method)

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IE, Vista & Perception

I read a lot of online articles, blogs and technical papers, while I also work with Windows, Linux and OS X on a daily basis. A lot has recently been written about in a negative light about the perception of IE 7 and how it will affect Vista. A majority of this negative press has come from the folks at Ziff Davis, mostly eWeek and Microsoft Watch. The links take you straight to two of the articles and authors I’m talking about.

What gets to me is that both of these articles contain one sided and even misleading facts slanted against Microsoft. While I don’t always agree with the positions of Microsoft and will state my case one way or the other, I always will present both sides if someone wants to comment about it. Here are both sides of this issue from their perspective and mine own experiences:

Their side on the Automatic update of IE 7:

Whether or not there is an installation notification is irrelevant, I think. The perception that there is no notification–that the end user had no choice–is what matters more.

Source: Microsoft Watch – Web Services & Browser – Will IE 7 Perception Problems Hurt Vista?

Microsoft used the January 2007 security update to induce users to try Internet Explorer 7.0 whether they wanted to or not. But after discovering they had been involuntarily upgraded to the new browser, they next found that application incompatibility effectively cut them off from the Internet.

Source: Monthly Microsoft Patch Hides Tricky IE 7 Download

The other side, which I am on:

Today’s case in point is from Joe Wilcox, who took over Microsoft Watch from Mary Jo Foley a few months ago. In a muddled mess of a column about IE7, Joe includes this quote from a reader:

“IE 7 is horrible!” said Mark Brugler. The browser “crashed every time I tried to watch a video.” The technical director for a theatre in Tucson, Ariz. complained that he “didn’t like the fact that [IE 7] was forced upon me via Microsoft updates and I was not given the choice to install it.”

The reason this jumped out at me is I’ve been rebuilding PCs this week and I’ve run into the IE7 installation via Windows Update and Microsoft Update not once but twice. Joe’s reader is, to put it charitably, wrong. IE7 is not – indeed, cannot be – installed without the user’s explicit consent. In fact, there are three separate places where you have to provide that consent, or the installation fails.
Source: More fact-free journalism | Ed Bott’s Windows Expertise |

And my perception:

Automatic updates have been around for a long time. They are able to be customized and if you are running a network server, you can change group policies for all your users in less than 5 minutes. You can also use you own Windows Software Update Server to push what updates you want.

Microsoft hasn’t hidden the IE 7 update, and it’s not even a Critical update (update 1/25, it’s actually a high priority update but optional to install). It’s an Optional software update, that has been said above contains 3 dialogs you have to agree to before it will actually install. That is the same with the Automatic, Express and Custom updates settings.

Furthermore, if you do a Custom update you have the option to uncheck the download and read the information about IE 7 and check not to show the update again. This choice actually hides it and never downloads it unless you change the settings and show the update again. Lastly, Microsoft even has an IE blocker script you can download and use to change your registry to block the IE download completely.

Their is no perception that you have to download it, none whatsoever. The only reason to feel like you should download it is that you don’t read or aren’t completely informed on the download. Nowhere in update documentation does it say that if you don’t download IE 7 your computer will explode or never run again.

There are many more people who administer windows networks that actually understand the process and know how to manage a rollout or just the simple task of setting group policies for automatic updates. There are also many average users that know how to read the installation prompts without being a zombie. You can’t blame the messenger if the recipient can’t take the time to read or say no before kicking the tires by getting more information.

It is a proven fact that people with a problem are more likely to speak out than someone that doesn’t have a problem with the same issue.

I’ve downloaded IE 7 on my home systems without a problem. It works on an XP system & my Vista laptop. At work we have tested it and have come to the conclusion that it does not work correctly with a few of our other pieces of software that use IE, so we have blocked it’s download until the other programs update themselves to run with IE 7.

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